WVU Parkersburg is dedicated to supporting you throughout your experience as a student. As an online student you have access to the same resources and support services as other WVU Parkersburg students.
WVU Parkersburg uses Pearson Learning’s OpenClass learning management system to deliver online courses. An OpenClass Orientation is available for all students enrolled in an online course. If you need technical assistance with OpenClass, do the following:
Use the convenient online portal to submit a Help Desk Request 24/7:
- Click the following link: http://wvup.echelp.org.
- From the Online Support Center menu located at the top right of the web page, select the contact method that best meets your needs: Chat with a live representative, Submit a Ticket (email), or Phone.
- You may also use the self-help information provided to you on the help desk support portal for quick tutorials and how-to documentation regarding the OpenClass learning management system.